Q1. Are you trading company or manufacturer
 We are factory, We are only doing cast aluminum and machining more than 20years, we have much experience in this industry. If you find some "factory" can do kinds of material castings(steel, iron,stainless,cooper.......), we are sure they are trading company. If you have other material castings to do, we can introduce for you free. It is our pleasure that we can help you.

Q2. How to get quotation from your factory?
 We need a 3D CAD solid model to prepare a First Quote interactive quote. All of the Firstcut processes are dependent on good 3D CAD solid models. Two-dimensional (2D) drawings are not adequate for quoting or making parts.

We can accept native SolidWorks (.sldprt) or ProE (.prt) files as well as solid 3D CAD models from other CAD systems output in IGES (.igs), STEP (.stp), ACIS (.sat) or Parasolid (.x_t or .x_b) format.

Q3. When can I get the price?
 We usually quote within 48 hours after we get your inquiry. If you are very urgent, please call us or tell us in your email so that we will regard your inquiry priority.

Q4. How about your lead time?
 1): Toolings &Samples
 Sand Casting will take 15 to 30 days after receiving your advance payment.
 Gravity casting, low pressure die casting, high pressure die casting will take 30 to 60days after receiving your advance payment.
 2) Mass production
 The specific delivery time depends on the items and the quantity of your order. 

Q5. Can you produce according to the samples?
 Yes, we can produce by your samples or technical drawings. We can build drawings for you after we get your samples too.

Q6. What is your sample policy?
 We can supply 1pcs sample free (value under USD15/PCS) after we finish as your drawings, but the customers have to pay the freight cost. If you need more samples, you have to pay the samples cost.

Q7. Can we use your current tooling? Or can we get samples which are shown on your website?
  No, we can't do it.
 We only accept OEM orders and do casting parts as your drawings or samples. We can't sell any production or design to any third body. We can't show any photos on website without our clients' allowance. We signed NDA with all clients, all tooling and drawings belong our clients. We only use the tooling to make productions for one client. The client can take way the tooling any time after tooling cost.

Q8. Do you test all your goods before delivery?
 Yes, we have 100% test before delivery

Q9: How do you make our business long-term and good relationship? 
 We keep good quality and competitive price to ensure our customers benefit ;
 We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.